Bilingual SpanishEnglish Remote Customer Service Agent
Bilingual SpanishEnglish Remote Customer Service Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Responsibilities:
1. Responding to customer inquiries and complaints via phone email or chat.
2. Providing information about products or services take orders and process returns.
3. Handling customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
4. Keeping records of customer interactions transactions comments and complaints.
5. Communicating and coordinating with colleagues as necessary.
Requirements:
1. Proven customer support experience or experience as a client service representative.
2. Strong phone contact handling skills and active listening.
3. Familiarity with CRM systems and practices.
4. Excellent communication and presentation skills.
5. Ability to multitask prioritize and manage time effectively.
6. Must possess the necessary equipment for remote work including a strong reliable internet connection and uptodate computer system.
Remember as an independent contractor you are essentially your own business. This means youre responsible for your own taxes equipment and benefits. Therefore having reliable and modern equipment is essential for performing your duties effectively.
Employment Type
Full Time
