Head of Retail

Were more than just a jewellery brand. Were on a mission to revolutionise the jewellery experience.

At Astrid & Miyu you have the chance to be part of something special. Working with people who are always ready to cheer you on. A place where you can be your true authentic self and bring your unique talents to the table.

Whilst experience is important alignment to our values is even more so:

Grow Together We are in it together learning sharing and growing so that we succeed as one.

Celebrate Each Other We uplift each other and make each other sparkle

Break All Boundaries We throw out the rule book for full freedom to innovate.

Ready to create some magic with us Then youre in the right place.

Whats the Mission

To optimise our retail presence and drive exceptional commercial growth for Astrid & Miyu whilst leading the strategic direction and execution of our retail operations across UK & Europe.

What does success look like

International Expansion and Commercial Success

• Work with our Retail Director to develop and execute the retail strategy across multiple regions (UK & Europe) focusing on market entry store openings and regional growth opportunities.
• Drive commercial growth by optimising sales and profitability leading store teams and ensuring that our values are consistently reflected in every customer interaction
• Drive revenue growth profitability and market share by analysing data identifying opportunities and implementing effective strategies for pricing promotions and product assortment
• Ensure efficient and effective operational processes across stores including inventory management VM and store layouts to enhance productivity and customer satisfaction

Inspirational Reverse Leadership

• Lead mentor and inspire a highperforming team of area managers and retail teams across multiple regions fostering a culture of excellence accountability and customercentricity.
• Adopt a reverse leadership approach inspiring continuous growth to our team through training coaching and frequent reviews in order to cultivate highperforming and truly engaged teams

Crossfunctional collaboration

• Collaborate with crossfunctional teams including People Experience Marketing Customer Care Visual Merchandising Merchandising Buying Ecommerce and Operations to align strategies share best practices and drive cohesive and customercentric initiatives.
• Provide regular updates on retail performance market trends and operational challenges to stakeholders and our leadership team

What would you like from me

• 8 years of progressive experience in retail leadership ideally with a premium scale up and values led brand with significant experience across multiple international markets (UK & Europe).
• A strong commercial mindset operational excellence and an ability to inspire highperforming teams
• A values champion and brand ambassador you are the role model for the retail team and our values must resonate with you personally
• Exceptional leadership and interpersonal skills with the ability to inspire motivate and develop highperforming teams fostered by learning growth and development
• Strong strategic thinking and problemsolving abilities with a growth mindset with the capacity to anticipate and respond effectively to changing market dynamics and business needs.
• Youre always looking for a better way to do things and are naturally curious in everything you do and every conversation you have
• Frequent and flexible travel within the region to visit stores and engage with area managers and retail teams as needed.

What we do for you:

• Competitive salary bonus
• A chance to be part of something big & growing and to make a real impact on peoples journeys
• A supportive and collaborative team thats always ready to cheer you on.
• Opportunities to grow learn and stretch yourself in ways you never thought possible.
• Flexibility to be your authentic self and bring your unique talents to the table
• Product Allowance Friends & Family Discount.
  
• Hybrid and flexible working plus summer hours.
• 25 days holiday bank holidays loyalty accrual Buy/Sell options.
• Lunch clubs & Socials.
• Personal Financial Coaching.
• Allowance toward your work from home set up.
• Sabbatical after 3 years service.
• Increased parental leave after 2 years service.

We have lots of little extras but we really believe the best part about working for us is being surrounded by people that share our passion for our mission and values and having the freedom to be fully empowered to flourish and be your best self.