Assistant Housekeeping Manager

We are looking for a Assistant Housekeeping Manager to join our team at The Hoxton Downtown LA. The role is based within the property and reports directly to the Executive Housekeeper and will work closely with the Director of Rooms. You will be responsible for the daily administration and operation of the Housekeeping Department.  Ensure all guest rooms public and back of the house areas (excluding kitchen areas) are maintained to standard and meticulously cleaned. Ensure staff are trained and have the equipment to consistently deliver outstanding room product and personalized service. 

What is in it for you...

• Become part of a team thats very passionate about creating great hospitality experiences.  
• Competitive salary.  
• 22 days of paid time off and holidays plus a comprehensive insurance benefits package.  
• Food on us during your shift.  
• Enjoy a free night at The Hoxton when you first start with us.  
• Training to get you settled into your role with ongoing development that helps you think make and thrive to set you up for success at work.   
• An annual diversity and inclusion calendar of events creating opportunities for you to learn celebrate and make a positive impact.  
• Regular team get togethers from our High Fives to our (pretty special!) team parties we know how to have a good time!  
• The chance to challenge the norm and work in an environment that is both creative and rewarding.  
• Join an innovative fastgrowing international group that is shaking things up on the hospitality scene.  
• Excellent discounts across The Hoxton and the global Ennismore family.  

What youll do  

• Together with our Executive Housekeeper take the lead in ensuring our guests experience spotless and well put together rooms that they want to come back to.
• Lead and inspire the housekeeping team by example creating an environment where they can be themselves feel supported and empowered. 
• Take responsibility in keeping our standards for bedrooms and public areas high through SOPs relevant training and regular checks. 
• Proactively identify opportunities to improve and enhance processes and procedures. 
• Display awareness of departmental costs and ensure that all expenses are kept in line with budget guidelines. 
• Control and management of the housekeeping stock ensuring all orders are monitored. 
• Get actively involved in the teams development to realise their full potential so we grow together as a Hoxton family. 
• Work closely with other teams (front office maintenance F&B) towards the overall goal of creating a memorable experience in a beautiful space. 

Qualifications :

What were looking for 

• Individuals. Youre looking for a place where you can be you; no clones in suits here. 
• Passion for hospitality whether thats a drink a meal an event or a bed for the night. 
• Youre all about having a positive impact on the people you interact with leaving them with a memorable experience. 
• Youre not precious. We leave our egos at the door and help get things done. 
• Youre up for doing things differently and trying (almost) everything once. 
• If we got stuck in a lift together wed have a good time and share a few laughs. 
• You want to be part of a team that works hard supports each other and has fun along the way. 
• Previous housekeeping experience at a similar level or someone who is ready to step into a leadership role. 
• Knowledge of Opera Knowcross or similar property management systems. 
• An eagleeye for detail you can spot a slip in standards from a mile away. 
• Keen to take ownership of and pride in your work a rollupyoursleeves attitude to seeing work through and delivering results. 
• A natural at leading and managing others you lead by example and create an environment where your team can be their best self. 

Remote Work :

No

Employment Type :

Fulltime