Fraud Operation Lead
Fraud Operation Lead
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
A successful candidate for this role will possess strong analytical skills attention to detail and the ability to think critically under pressure. They should be proactive innovative and capable of working independently as well as part of a team. Excellent communication skills and the ability to collaborate with crossfunctional teams are essential for effectively addressing and resolving fraudrelated issues.
Responsibilities
- Monitor and analyze transactions for potential fraudulent activity
- Investigate and resolve reported fraud cases ensuring timely and accurate documentation.
- Develop and implement fraud prevention strategies and procedures.
- Collaborate with the customer service and operations teams to address and mitigate fraud risks.
- Conduct regular fraud risk assessments and provide recommendations for improvement.
- Prepare and present detailed reports on fraud trends and prevention measures.
- Stay updated on the latest fraud techniques and industry best practices.
- Assist in training and educating team members on fraud prevention and detection.
Job Requirements
- Bachelors degree in Finance Business Administration or a related field.
- Minimum of 2 years of experience in fraud prevention preferably within the financial services industry.
- Strong analytical and problemsolving skills.
- Proficiency in using fraud detection software and tools.
- Excellent communication and interpersonal skills.
- Languages: English
Desirable Qualifications
- Professional certification in fraud examination (e.g. CFE).
- Experience with phone finance products or similar financial services.
- Familiarity with regulatory requirements and compliance standards in Country
NonNegotiable Requirements:
- Financial background
- Fraud Investigation ability to get the data and formulate trends; use data to backup decisions
- Familiar with SQL
Employment Type
Full Time
