Credit Controller
Credit Controller
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Job Description
About this Job
The Credit Controller Cash app team is responsible for allocate and post the cash collected of debt due to NiQ from third parties. This is to be achieved through working in collaboration with Order to cash team and operational teams across the NiQ Group minimizing overdue debt DSO and maximizing cash flow. To provide a proactive responsive and quality driven credit control service in line with predetermined SLAs and KPIs for all NiQ entities.
Responsibilities:
- Control and reduce third party debt through proactive management of the assigned trade debtors ledger to set targets on a monthly basis (DSO Receivable overdue Collection ratio).
- Process and distribution of various reports as Trade debtors outstanding balance Cash flow forecast dispute report Bad debt provision and others.
- Monitor and record customer account details for on account cash partial payments and other irregularities (disputes).
- Providing customer service regarding collection issues process and review account adjustments resolve client disputes and short payments.
- Work with collections teams to ensure all incoming queries are promptly resolved.
- Perform other assigned tasks and duties necessary to support the Local Finance/I2C team.
- Communicate to internal and external customers in a professional and polite manner at all times.
About you
A successful Credit controller will ensure all basic key performance indicators pertaining to Account Receivables align Collection target fulfillment average time on disputes resolution and DBO are achieved for the respective market. S/he will have built a successful working relationship with Revenue Associates and Revenue Controllers.
Qualifications :
- Experience in an international company preferably within a SSC/BPO environment within Order to Cash Accounting or Procure to Pay area.
- University degree (finance accounting business or related field).
- IntermediateAdvanced level of English.
- Functional knowledge of MS Excel SAP Sidetrade (optional) or other ERP and/or Collection and Dispute Management software.
- The ability to cooperate and interact effectively at all levels of the organization.
- Understanding of customer services.
- Accuracy and strong attention to detail.
- The ability to work on own initiative and proactive/selfstarter.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
