Data Visualization SME
Data Visualization SME
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
To execute continuous improvement activities work on root cause analysis and provide technical assistance to resolve customer issues. (1.) To act as a point of escalation for complex and highpriority customer issues ensuring timely resolution. (2.) To create the root cause analysis for critical issues and put in place necessary preventive measures to reduce future defects. (3.) To collaborate closely with product management development and QA teams to provide feedback on product improvements influence product design and ensure alignment with customer needs. (4.) To provide technical assistance to the team members in resolving customer issues. (5.) To drive continuous improvement initiatives for support processes workflows and Identify opportunities for innovation automation and efficiency enhancements.
Employment Type
Full Time
