Oracle Cloud Analyst
Oracle Cloud Analyst
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Position Summary
currently seeking a Senior Oracle Cloud Infrastructure (OCI) Analyst.
The Senior OCI Analyst will support mission critical workload on OCI as well as onboarding new customers to OCI.
The ideal candidate will be a handson selfstarter contributor who has a good cloud computing background as well as experience in performing implementations and orchestration of the complete array of OCI infrastructureasaservice (IaaS) and platform1asaservice (PaaS) offerings.
Responsibilities
Lead and possess selfdrive ability in onboarding process to deliver proposed solutions and customer expectations.
Work with Project Managers and customers to understand customer requirements technical designs and infrastructure builds providing inputs required to successfully automate deployments. Adhere to technical standards and best practices for Syntaxs OCI IaaS solutions collaborating with OCI and other teams colleagues within Syntax.
Draft architecture design diagrams document onboarding runbooks and creating standard operating procedures.
Understand and Perform operations as per custom requirements.
Responsible for using ticketing system to track and address incoming client needs to provide ongoing ondemand support for clients (including setup/configuration ongoing maintenance troubleshooting issues).
Act as Level II escalation for Priority 1 issues related to OCI participating in the root cause analysis (RCA) and corrective action processes ensuring any lessons learned are contributed for future architecture standards and related designs. Act as a technical point of contact to onboard and manage customer workload in OCI Complete necessary OCI trainings and earn certifications draft blog posts.
Employment Type
Full Time
