Office Manager -
Office Manager -
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$ $ 3000 - 3500
1 Vacancy
Job Description
Job Title: Office Manager
Location: Remote (PST Time zone)
Salary Range: up to 3500 USD
Work Schedule: Monday Friday 7:00 AM to 5:00 PM (PST)
NOTE: INDEPENDENT CONTRACTOR POSITION
Company Overview:
Sagan is an exclusive membership community for top executives founders and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and USbased businesses connecting candidates from vibrant regions like Latin America the Philippines India Pakistan Bangladesh and Africa with leading American companies. Discover a world of career possibilities with Sagan.
About the Company:
Sagan represents a rapidly growing cleaning business specializing in services such as window cleaning roof cleaning pressure washing and more. The team prides itself on delivering exceptional care and building strong customer relationships while scaling its operations to meet increasing demand.
Position Overview:
The Office Manager will play a critical role in the daytoday operations of the business providing support in customer service sales scheduling and general administrative tasks. The ideal candidate is an excellent communicator highly organized and thrives in a dynamic fastpaced environment.
Key Responsibilities:
Customer Service & Sales:
- Respond to customer inquiries via email and phone ensuring prompt and professional communication.
- Provide service quotes follow up to convert leads and address customer concerns with empathy.
Scheduling & Dispatching:
- Optimize and manage technician schedules and routes.
- Serve as the communication hub between field technicians and office operations.
Administrative Support:
- Maintain accurate records in the CRM system and prepare daily performance reports.
- Manage rescheduling cancellations and exceptions effectively.
CrossTraining & Collaboration:
- Master all aspects of quoting sales and scheduling to ensure operational continuity during busy periods.
- Collaborate with team members for seamless task management.
Process Improvement:
- Identify and propose solutions to streamline operations and improve customer satisfaction.
Qualifications:
- Previous experience in customer service office administration or scheduling.
- Exceptional communication skills in English both written and verbal.
- Strong organizational and multitasking abilities.
- Remote work experience is a plus.
NicetoHaves:
- Experience in a home service business.
- Familiarity with process optimization and documentation.
- Proficiency with tools like Slack CRM software Zapier and Monday.com.
Why Join Us
- Work remotely from anywhere in the world.
- Be part of a dynamic and growing team.
- Competitive compensation and opportunities for growth.
Please note: To ensure prompt processing of your application we kindly request that you submit your resume and an introductory video in English format.
Employment Type
Full Time
