FB Service - Sales
FB Service - Sales
Posted on :
23-11-2024
Employer Active
1 Vacancy
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Job Description
1. Sales and Revenue Generation
- Develop Sales Strategies: Design and implement sales strategies to meet or exceed sales targets.
- Customer Acquisition: Identify and approach potential clients or customers for corporate accounts events and bulk orders.
- Account Management: Handle existing client relationships ensuring repeat business and customer satisfaction.
- Sales Presentations: Present the companys F&B offerings to prospective clients through meetings phone calls or emails.
- Promotions: Plan and execute special offers promotions and discounts to attract customers.
2. Market Research and Analysis
- Industry Trends: Stay uptodate with the latest trends in the F&B industry and consumer preferences.
- Competitor Analysis: Monitor competitors offerings pricing strategies and promotions to stay competitive.
- Customer Feedback: Collect and analyze feedback from customers to improve sales strategies and product offerings.
3. Sales Administration
- Order Management: Process and track sales orders ensuring timely delivery of products.
- Reporting: Prepare regular sales reports forecasting and performance analysis to share with senior management.
- Database Management: Maintain and update customer databases and sales records.
- Contracts and Agreements: Handle the negotiation of contracts terms and pricing with clients.
4. Relationship Building
- Networking: Build and maintain relationships with key clients suppliers and business partners.
- Customer Service: Address client concerns or complaints promptly ensuring a high level of customer satisfaction.
5. Collaboration
- Team Coordination: Work closely with other departments like marketing product development and operations to ensure smooth service and effective sales.
- Event Coordination: Collaborate with event managers or catering teams to provide customized F&B services for events.
- Marketing Support: Assist the marketing team with campaigns advertisements and other promotional materials.
6. Budget Management
- Sales Forecasting: Assist in setting sales targets and budgets for the F&B department.
- Cost Control: Help in managing pricing strategies and margins to ensure profitability.
7. Customer Education
- Product Knowledge: Have indepth knowledge of the F&B products or services offered by the company and educate clients on the menu ingredients or sourcing.
- Tasting Events: Host or participate in tastings or promotional events to educate customers about new products or services.
8. Training and Development
- Training Junior Sales Team: Onboard and train new sales staff to maintain high performance and company standards.
- SelfImprovement: Continuously seek professional development opportunities to improve sales techniques and knowledge.
Qualifications :
- Sales Experience in the hotel F&B or event management sectors (3 years).
- Strong Communication Skills (verbal and written) for client interaction and presentations.
- Customer Relationship Management (CRM) experience.
- Negotiation Skills to secure contracts and deals.
- DetailOriented and Organized especially when handling large events or multiple clients.
- Knowledge of F&B Menu Planning and understanding of culinary offerings.
- Proficiency in Microsoft Office Suite and sales tools (e.g. CRM systems).
- Networking and Interpersonal Skills for building relationships in the hospitality industry.
- Teamwork and Leadership if managing or mentoring other sales staff.
- Bachelors degree in Hospitality Management Business Marketing or related fields is often preferred.
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
Key Skills
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