VMMumSep24

The responsibility of an advisor as customer service associate will be to assist your customers end to end for any queries around billing and package related. High attention to details accuracy and quality. Ability to multitask in usage of different applications and tools.
Any graduate from Govt. recognized universities
1023 Diploma Holder (equivalent to Graduation) from Govt. recognized universities
Good customer service skill with command on written communication skills
Basic technical knowledge of Computers peripherals like Modem Windows operating systems Internet connectivity Email software Browser software.
Ability to multitask in usage of different applications and tools Typing speed of (30 to 45 words per minute)
102 Undergraduates with minimum 6 months prior International call center experience preferred
102 Undergraduates with minimum 6 months prior any industry experience acceptable
Trainer score of 4333
Other criteria as decided by Business defined in Silverback Hiring Criteria document
Prior international call center work experience preferred Noncall center work experience would be irrelevant