Portworx Engineer
Portworx Engineer
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Job Description
Portworx resource to support the customer infrastructure.
From a day to day perspective they will support PX daily operations help with optimization and best practice knowledge transfer.
Validate backup and restore through testing and will perform day to day troubleshooting.
Assist client to achieve performance optimization of their applications through Portworx and provide knowledge transfer to storage team.
Mentor and shadowing of customer staff to guide the adoption of best practices and sound process of Portworx.
Review environment and provide recommendations on procedures functionality and efficiency.
Provide informal knowledge transfer of new technology to ready customer staff for operational duties.
Provide proactive and reactive advice on issues regarding upgrades patches and updates.
Provide recommendations and assistance with migration to Portworx.
Availability capacity and performance audits and assist with recommended changes.
Perform configuration and environment reviews with customer staff.
Perform evaluations of new features and functionalities with customer staff.
Provide enhanced support escalation to support team when needed.
Employment Type
Full Time
