AWS EKS

About Client:

Our client is a global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies. Powered by more than 84000 entrepreneurial professionals across more than 30 countries it caters to over 700 clients with its extensive domain and technology expertise to help drive superior competitive differentiation customer experiences and business outcomes.

Job Description:

• Incident Management
• AWS infra
• Request Management
• Execute QA and Production deployments
• Change Management
• Execute platform related changes on AWS platform
• Problem Management Work
• AWS Support Engineer Exp Troubleshooting and resolving customer issues related to AWS products and services
• Providing guidance and best practices for using AWS products and service
• Assisting with the design and implementation of
• Mule ESB Middleware administration experience is a must need skill set Setup and support highly available middleware infrastructureIaaSPaaSConfiguring Smart MonitoringCustom Application AlertsFlow MetricsIntegration with GitHubJenkinsArtifcatoryUDeploy exp
• Very good communication skills
• Client relationship Management
• Flexible working in shifts
• Handling tickets in SNOW and JIRA
• Contribute to team initiatives
• Flexibility Responsiveness to client queries timeliness and effectiveness
• Consistently meet or exceed SLAKPIs
• Demonstrate adaptation to changes in work profile
• Flexible to work in rotational shift timings
• Flexible in taking up additional work
• Being passionate about delivering the work allocated
• Timely escalation as defined in the Team structure during business critical situations
• Proactive Timely response to Users
• Providing support to team members as and when required
• Taking Team building initiatives and being Proactive towards service delivery