BigFix Patch Engineer

Primary Responsibilities:

• Planning and Scheduling: Develop detailed patch management plans and schedules using IBM BigFix ensuring minimal disruption to business operations.
• Deployment: Execute the deployment of patches to servers workstations and other IT infrastructure components ensuring all systems are uptodate and secure.
• Policy Development: Create and maintain comprehensive patch management policies and procedures tailored to BigFix environments.
• Patch Baselines: Establish and manage patch baselines and compliance policies within BigFix ensuring consistency and reliability.
• Compliance Monitoring: Use BigFix and PowerBIdashboards and tools to continuously monitor systems for patch compliance and identify security vulnerabilities.
• Reporting: Generate and distribute detailed reports on patch status compliance levels and any arising issues providing insights to management and stakeholders.
• Documentation: Maintain accurate and thorough documentation of all patching activities compliance metrics and system statuses.
• Testing and Validation: Staging Environment: Test patches in a controlled staging environment to evaluate their impact on system performance and compatibility with existing applications.
• Validation Coordination: Work closely with application and system owners to validate patches in production environments ensuring they meet operational standards.
• Rollback Procedures: Develop and implement rollback procedures to revert patches if necessary ensuring business continuity and minimizing downtime.
• Incident Response: Promptly investigate and resolve patchrelated incidents and issues coordinating with relevant IT teams as needed.
• Vulnerability Management: Collaborate with security and operations teams to address vulnerabilities identified through BigFix implementing appropriate remediation measures.
• Incident Reviews: Participate in postincident reviews providing insights and recommendations to prevent future occurrences.
• Collaboration and Communication: Work closely with other IT teams including security network and application teams to coordinate patching activities and resolve dependencies.
• Stakeholder Communication: Communicate patching schedules potential impacts and status updates to relevant stakeholders ensuring transparency and effective Planning.
• Training and Guidance: Provide guidance and training to other IT staff on patch management best practices and the effective use of BigFix.
• Continuous improvement: Keep uptodate with the latest security threats patch management technologies and updates to IBM BigFix.
• Process Improvement: Identify and implement improvements to the patch management process leveraging automation and other best practices.
• Audit Participation: Participate in internal and external audits and reviews related to patch management ensuring compliance with regulatory and organizational standards.