Vendor/Customer management
a. To make sure all the customer/vendor KYBP in place and all the customer are created with Compliance Desktop Training.
b. To maintain all the customer & vendor data KYBP related documents.
c. Make sure all the vendor creation/modification/block/unblock/renewal and customer creation/modification/block/unblock/renewal request is raised in newgen in time with necessary approval.
d. To make sure customer royalty rate is updated in vendor master as and when there is a change with necessary approval
e. To make sure all the vendor/customer queries are responded with in stipulated time.
f. To have complete record of Franchisee contact details
g. To have agreement & bank guarantee tracker for customers and update the same as and when required
h. To raise Barcodes for franchisees when ever there is a new product added.
i. Drafting Franchise contracts and sharing it with Legal BP and business for approval
j. Obtaining Stamp paper for execution of contracts in timely manner.
k. Drafting vendor/customer correspondence letters/Bottling arrangement letters as and when there is request from RMs
l. To maintain a tracker for all the customer FSSAI & BIS Certificates and request for the new certificates as and when required.