Windows DesktopL12Mumbai

Trigent Software Private Limited

Posted on : 10-09-2024

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Job Location

India

Monthly Salary

Not Disclosed

Salary Not Disclosed

Posted on : 10-09-2024

Job Description

Summary: As an Application Tech Support Practitioner you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality using exceptional communication skills to keep our worldclass systems running. With your deep product knowledge you will accurately define client issues and design resolutions. Roles & Responsibilities: Expected to build knowledge and support the team. Participate in Problem Solving discussions. Provide ongoing support to clients addressing their system or application issues. Communicate effectively with clients to understand their needs and provide appropriate solutions. Troubleshoot and resolve technical issues related to the system or application. Collaborate with crossfunctional teams to ensure timely resolution of client issues. Document and maintain records of client interactions and resolutions. Stay updated with the latest product knowledge and industry trends. Assist in the testing and implementation of system or application updates. Contribute to the continuous improvement of support processes and procedures. Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft Windows Desktop Management. Good To Have Skills: Experience with Customer Service Operations. Strong understanding of system or application troubleshooting techniques. Knowledge of network protocols and configurations. Familiarity with remote desktop tools and technologies. Excellent problemsolving and analytical skills. Effective communication and interpersonal skills. Ability to work collaboratively in a team environment. Additional Information: The candidate should have a minimum of 02 years of experience in Microsoft Windows Desktop Management. This position is based at our Mumbai office. A 15 years fulltime education is required

Employment Type

Full Time

Company Industry

Key Skills

Dhcp
SQL
Active Directory
OS
Windows
System Administrations
Trouble Shooting
Database
Infrastructure
Linux
SAN
Poweshell
Backup
hardware
Dns

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About Company

Trigent Software Private Limited

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Windows DesktopL12Mumbai

Trigent Software Private Limited

Job Description

Employment Type

Company Industry

Key Skills

About Company

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