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USC/GC only . W2only . Top choice would be candidate already living in Michigan or Ohio.
All information needs to be provided when sending resumes. I will be contacting those that send it all upfront as timing is key here.
Needed to submit:
The last 4 digits of their social security number
Day and month of birth
Education MUST be on the resume (i.e degree discipline University and month/year obtained
Photo ID required when sending submittal
Years experience with the highlighted bullets below have to be entered into system to submit
Senior Application Developer (Customer Service Team) #1003399
Location: Okemos MI Hybrid (minimum of 2 days a week in Okemos subject to change in the future)
Working Experience of Genesys Cloud is required
Must be able to work in the United States
Web services and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP VXML SQL XML REST)
Software development in an object orientated programming language; ability to design develop and support advanced IVR applications.
Knowledge of PBX architecture telecommunication network services and contact center systems.
Working knowledge of and the ability to interpret and troubleshoot SIP based VoIP traffic as well as the integration of dissimilar SIP telephony systems.
Strong understanding of contact center operation including key metrics and workforce management needs
As well as experience with management and development of speech recognition systems and grammars
Working Knowledge of Genesys Cloud
Full Time