Deputy Store Manager
Deputy Store Manager
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Job Description
Store Operations:
Set and agree on store performance targets with Ops Manager
To be accountable for all aspects of the commercial operation of store by managing the performance of store teams to deliver agreed business targets.
To ensure that the Store is always merchandised to the Companys desired standard and that with liaison with the Ops Manager and Merchandise Team.
Develop and arrange promotional material and instore displays.
Undertake store activities such as managing store budgets and updating financial records.
Prepare detailed reports on buying trends customer requirements and profits.
To ensure the Store has the correct levels of stock and that replenishment orders are placed in close liaison with the Retail Ops Manager and Merchandise Team.
Responsible for maintaining the Inventory levels at the store and controlling Shrinkage as per Company Standards.
Respond to customer complaints and concerns in a professional manner.
To increase the shop customer base by consistently delivering impeccable customer service.
Promote cross branding for customers to increase the portfolio for them
Create business strategies to attract new customers expand store traffic and enhance profitability.
Hire train and oversee new staff.
Support the employee onboarding process at the time of new joinee
Ensure store compliance with health and safety regulations.
Responsible for store expense management store budgets inventory control increase sales throughout the year and achieve set financial targets.
Ensure store and staff presentation and standards are in line with the brand requirements
Work on development of team members thereby improving employee engagement
Ensure store processes are clearly defined and communicated to teams and are followed at all the times.
Support store audits as per schedule.
Employment Type
Full Time
Company Industry
Key Skills
- Aviation Safety
- Field Marketing
- Filing
- Avionics
- Back Office
