Service Desk Management
Service Desk Management
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Job Description
As an Application Tech Support Practitioner you will be responsible for providing service desk voice support in Japanese.
Your typical day will involve managing service desk operations and ensuring timely resolution of client issues.
Provide service desk voice support in Japanese managing service desk operations and ensuring timely resolution of client issues.
Interpret and design a resolution based on deep product knowledge accurately defining client issues.
Collaborate with crossfunctional teams to ensure worldclass systems are running smoothly.
Communicate technical findings effectively to stakeholders utilizing exceptional communication skills.
Stay updated with the latest advancements in service desk management integrating innovative approaches for sustained competitive advantage.
Must To Have Skills: Proficiency in Japanese Service Desk Voice Support.
Good To Have Skills: Experience in Service Desk Management.
Strong understanding of IT operations and service desk management.
Experience in managing service desk operations and ensuring timely resolution of client issues.
Solid grasp of communication skills and ability to collaborate with crossfunctional teams.
Employment Type
Full Time
Company Industry
Key Skills
- Editorial
- Catering
- B2C
- Camp
- Computer Engineering
