Ping Support Specialist
Ping Support Specialist
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Job Description
Hi
Greetings from PSRTEK Inc.
We are looking for Ping Support Specialist in Mclean VA. This a contract position with one of our clients. Please find the detailed job description below for your reference. Kindly check and let me know your interest with your updated resume.
Role: Ping Support Specialist
Work Location: Mclean VA (Day1 Onsite)
Duration: Contract
Job description:
As a Senior Operation Support Specialist you will handle support issues for Ping Identitys integrations using PingFederate PingAccess PingDirectory PingOne PingID and any supported integration kits.
You Will:
- Assist with business application engagements and Investigate issues and queries using the existing bodies of knowledge and Standard Operating Procedures (SOP)
- Communicate frequently and proactively follow up with the stake holder by phone email and internet meeting systems
- Contribute to knowledge base
- Participate in oncall rotation
You Have:
- At least 3 years of technical support with Ping Identitys products.
- Advanced technical proficiency with PingFederate and either PingAccess or PingDirectory
You Will Have an Advantage If:
- Linuxbased and Windows server OS management SAML/OAuth/OIDC
- Lightweight Directory Access Protocol (LDAP) and Directory Services Networking.
- Load Balancers Firewalls IP DNS PKI X.509 certificates
- Internet Protocols (HTTPS/SSL/TLS etc)
- You can troubleshoot webbased applications (through HTTP Tracing tools and log analysis) in browsers and applications servers
- Experience with APIs (knowledge of REST and SCIM)
- Experience with scripting languages
Employment Type
Full Time
