Role: Senior AWS Devops Engineer
Location: 100 Remote
Duration: 3 Months C2H
Skill set: Strong Java application development experience AWS amazon Connect contact centre Lenes etc.
Sr Engineer / Staff Engineer/ Sr Staff Engineer (Amazon Connect)
Position Description
Our Staff Engineer is a midlevel member of the Voice engineering staff ensuring we provide a frictionless experience to our customers and maintain the highest standards of security and availability. Our team thrives and succeeds in delivering highquality technology products and services in a hypergrowth environment where priorities shift quickly. The ideal candidate has broad and deep technical knowledge typically ranging from frontend UIs through backend systems and all points in between.
Qualifications
Advanced experience with Amazon Connect including Contact Flows Security Profiles Routing Profiles Queues Quick Connects
Advanced experience with Amazon Web Services including Lambda Lex S3 DynamoDB API Gateway Step Functions CloudWatch
Expert experience using multiple programming languages including Node.js Python C#
Experience implementing infrastructure as code using Terraform
Experience integrating with internal and external applications
Expert in one or more areas of software data systems design development deployment and operation
Expert in cloud infrastructure DevSecOps automation and plays a lead role in building scalable solutions
Expert in data ingestion and transformation
Contributed to improvements in organizational metrics such as DORA metrics that measure improvements in team velocity and stability of service delivery
Experience and understanding of Security Protocols and Products such as Active Directory SAML IAM
Communicate effectively with a diverse team and fosters a culture of clear concise effective audienceoriented communication on their team ensuring teammates actively listen to others and are understood. Actively demonstrates these behaviors.
Consistently helps their teammates overcome obstacles resolve blockers and complete work tasks. Gives or shares credit where due.
Experience working in an Agile environment (Scrum Kanban SAFe)
AWS Certifications at the Associate Professional or Specialty level
Experience
6 years of experience in Contact Center technologies and Cloud Architecture
6 years of professional software development experience
3 years experience with architecture and design
3 years of handson experience developing Contact Flows Routing Profiles Queues Lambdas and Lex Bots
3 years of experience using Terraform as Infrastructure as Code
4 years of experience in opensource frameworks
1 years of people management experience
Education
Bachelors degree in Computer Science Information Systems or equivalent education or work experience