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Job Title: Data Analyst
Location: North Chicago IL
Duration: 12 Months
Job Type: Contract
Job Description:
Preparation and maintenance of training materials for CSM IT systems and conducting system training for new employees relating to CSM IT systems.
Responsible for reflecting process of external partners in CSM IT systems independent input and administration of master data management into the CSM IT system as per requests and information from various source systems. When entering and managing some master data such as Item Master Classifications and Data Mappings the influence on all relevant system functionalities must be considered.
Processing primarily local inquiries about the functionality of CSM IT systems solving complex problems that arise when using the systems and independent resolution of lowcomplexity errors that occur with interface systems. Involving global IT support and external system providers.
Preparation of proposals to optimize crossdepartmental work processes to improve efficiency and cost structure with support from the Program Manager Clinical Supplies Systems. Preparation and implementation of IT interfaces to CSM IT systems with support from the Program Manager Clinical Supplies Systems.
Research and collection of statistics and KPIS as well as implementation of ad hoc views dashboards unvalidated reports under supervision by the Program Manager Clinical Supplies Systems and external consultants. Development of new local processes and process optimizations with the respective specialist area from idea to testing to implementation with the support of supervisors.
Supports system lifecycle activities documentation UAT approvals system access approvals and coordination of upgrade and system change activities with respective business and IT partners. These activities are strongly supported by the respective manager. Evaluation of new IT systems taking into account system functionalities as well as integration options with existing systems.
Definition of new local processes within CSM from the perspective of system functionalities as well as when writing user requirement specifications.
Preparation and update of global SOPs work instructions and training materials in the area of clinical supply management in relation to IT systems of the
Clinical Supply Systems Business Excellence Group
Evaluates change control/change management processes and coordinates the activities required by the Clinical Supplies Systems Group locally.
Communication with global users of CSM IT systems to discuss specific inquiries and problem solutions as well as when evaluating new processes.
Qualifications:
Bachelors Degree or equivalent education with typically 5 years of experience or Masters Degree or equivalent education with typically 2 years of experience.
prior experience in clinical drug drug development or GMP/GCP area preferred
Experience in working with IT systems and an affinity for Work with IT systems necessary
Understanding of database setup and usage as well as SQL knowledge
Understanding of Jaspersoft or similar Reporting Tools
Possesses the ability to think and act with regard to multiple functions with exceptional followup skills.
Strong skills in customer orientation and prioritization required
Goaloriented and independent way of working
Strong communication skills (both written and oral).
Full Time