Bilingual Spanish Call Center Banker
Bilingual Spanish Call Center Banker
Posted on :
05-09-2024
Employer Active
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Monthly Salary
Not Disclosed
Salary Not Disclosed
Posted on :
05-09-2024
Job Description
Job Title: Bilingual Spanish Call Center Banker
Location: Chandler AZ (Onsite)
Job Type: Permanent
Salary: $45K50K/Annum
Location: Chandler AZ (Onsite)
Job Type: Permanent
Salary: $45K50K/Annum
Job Description:
The Bilingual Spanish Call Center Banker is responsible for engaging with clients understanding their financial goals and connecting them with the banks comprehensive solutions to help achieve those goals. This role involves balancing service requests with sales opportunities providing expert advice on financial products and ensuring client satisfaction through personalized solutions.
Key Responsibilities:
Client Engagement: Build and deepen client relationships by uncovering financial needs and recommending the best products services and solutions.
Customer Support: Respond to customer inquiries and concerns providing tailored solutions to meet their needs.
Product Sales: Sell and fulfill a range of banking products including checking and savings accounts credit cards Certificates of Deposit (CDs) Individual Retirement Accounts (IRAs) and loans.
Referral Generation: Identify client needs for licensed sales functions and refer them to Line of Business partners.
Quotation: Provide quotes for rates terms and programs for various banking solutions.
Risk Management: Manage risk in every business product and service transaction by leveraging available tools.
Required Skills:
Attention to Detail
Client Solutions Advisory
Customer and Client Focus
Interpretation of Relevant Laws Rules and Regulations
Adaptability
Client Experience Branding
Customer Service Management
Issue Management and Problem Solving
Active Listening
Business Development
Consulting
Referral Identification
Research
Minimum Qualifications:
Education: High School Diploma / GED / Secondary School or equivalent
Education: High School Diploma / GED / Secondary School or equivalent
Experience:
At least one year of sales experience with crossselling upselling or referring products.
Intermediate proficiency with computers.
Selfmotivated with excellent organizational skills.
Strong decisionmaking and problemsolving skills.
At least one year of sales experience with crossselling upselling or referring products.
Intermediate proficiency with computers.
Selfmotivated with excellent organizational skills.
Strong decisionmaking and problemsolving skills.
Language: Bilingual in Spanish and English.
Availability: Willingness to work a flexible schedule including weekends and holidays.
NonNegotiable Requirements:
Passionate about delivering an experience that improves clients financial lives.
Strong commitment to teamwork and adaptability to a dynamic work environment.
Ability to engage with clients understand their needs and communicate options effectively including handling objections.
Open to receiving ongoing performance feedback and coaching.
Comfortable with learning new technologies and processes.
NicetoHave Skills:
Experience in the banking or financial industry.
Experience working in a call center.
Experience in telephone sales.
Familiarity with multisolution customer offerings and bundling services.
Experience working as a Personal Banker managing a high volume of clients.
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
