drjobs IT Systems Support Specialist

IT Systems Support Specialist

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Job Location drjobs

Sacramento, CA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Job Title: IT Systems Support Specialist

Location: Sacramento CA

Duration: 5 Months

Job Type: Contract

Job Description:

Seeking an ITSSS whose primary duties will be to assist with the onsite MIS support at a customer location. This assignment will primarily be with a team that focuses on one customers IT needs while maintaining standards defined by the Department of Technology. This assignment will also help with needs on other customer sites as needed.

This role will require:

Strong customer service skills

Knowledge of Active Directory or other identity management system

Attention to detail

Ability to work with rapidly changing priorities

Experience with troubleshooting Windows systems

Good verbal and writing skills for customer interaction and documentation

Secondlevel Service Desk support tickets (85% remote and 15% deskside) resolve hardware and software issues and assist customers remotely with DUO Net Motion and network resource connectivity.

Deployment of MECM GUI and Headless images and software deployments both manual and as MECM task sequence software packages.

Update both hardware and software assignments in Manifest.

Assist users in operating systems application programs utilities and hardware operations. Image install and move ITrelated equipment.

Employment Type

Full Time

Company Industry

About Company

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