Network Administrator III

HG Solutions

Posted on : 22-11-2024

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1 Vacancy

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Job Location

Phoenix - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 22-11-2024

Job Description

Position Description This position is responsible for network operation center (NOC) services including technical support planning forecasting designing project management installation monitoring and maintenance of the converged data/voice network. Skills Required Assists in the technical support problem resolution planning and managing of the converged data/voice network that includes wired and wireless technologies. Interact with customers as the primary point of contact for the network operations team. Prioritize triage and assign tickets that have been routed to the network operations team for resolution. Monitors the network for unauthorized activities; maintains network security. Act as a primary interface with equipment vendors for resolving problems. Recognizes and identifies potential areas where existing policies and procedures require modification. Assists in development of new policies and procedures as necessary. Participates in procurement of RMA network equipment. Prepares and maintains technical documentation to guide network users and to assist with the ongoing operation maintenance and development of the network Experience Required Ability to communicate effectively with customers management staff and equipment vendors. Knowledge of secure network switching/routing and layer 1 cabling. Knowledge of research methods and techniques for networking solutions. Knowledge of principles of business system analysis including the analysis of procedures equipment and methods. Ability to quickly evaluate and resolve customer problems directly with customers. Ability to analyze interpret and present research findings Ability to establish and maintain effective working relationships with coworkers supervisors vendors and users is crucial. Education Required Associates Degree in Computer Science Information Technology or a closely related field and one (1) year of experience with wide and local area networks including experience with commoncarrier data network. An equivalent combination of postsecondary education and jobrelated experience may substitute for the degree requirement on a year for year basis. Education Preferred Preferred Education and/or Experience: Experience utilizing network management tools such as Solar Winds and Service Now. Preferred Training Certifications and/or Other Special Requirements: CCNA Additional Information Must be willing to work overtime and rotating shifts as required.

Employment Type

Full Time

Company Industry

Key Skills

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About Company

HG Solutions

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Network Administrator III

HG Solutions

Job Description

Employment Type

Company Industry

Key Skills

About Company

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