Contact Details:
1.Sandeep Bisane
Email:
Cell: (732)
Job Title: IT Asset Management Support Location: Austin TX (Hybrid)
Duration: 12 Months
Years of Experience: 3 Yrs.
Required Hours/Week: 40hrs./Week
Notes:
Need Local Candidates Only 3 Years of experience in ITAM Systems Support is must 3 Years of experience in L2 Production Support is must
Job Summary:
- The Client Engineering team has launched a new ITAM service called Corporate AOU that tracks and reports on all internal use end user equipment (macOS iOS iPadOS etc).
- Client need a Sys Admin capable of learning the new platform and performing L2 triage and support for the admin users of the system.
- Handling support incidents in Service Now documenting support trends triaging and troubleshooting issues escalated to the team collaborating with the existing team to determineshort and long term solutions and enhancements.