drjobs IT Asset Management Support

IT Asset Management Support

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Job Location drjobs

Austin, TX - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Contact Details:
1.Sandeep Bisane
Email:
Cell: (732)
Job Title: IT Asset Management Support
Location: Austin TX (Hybrid)
Duration: 12 Months
Years of Experience: 3 Yrs.
Required Hours/Week: 40hrs./Week
Notes:
  • Need Local Candidates Only
  • 3 Years of experience in ITAM Systems Support is must
  • 3 Years of experience in L2 Production Support is must
  • Job Summary:
    • The Client Engineering team has launched a new ITAM service called Corporate AOU that tracks and reports on all internal use end user equipment (macOS iOS iPadOS etc).
    • Client need a Sys Admin capable of learning the new platform and performing L2 triage and support for the admin users of the system.
    • Handling support incidents in Service Now documenting support trends triaging and troubleshooting issues escalated to the team collaborating with the existing team to determineshort and long term solutions and enhancements.

    Employment Type

    Full Time

    Company Industry

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