Server Job Description
Golf VX is a leader in Golf Technology and is now branching out into the entertainment and hospitality field. We are looking for talent to open our flagship location and a chance to grow with our company.Serversare responsible for exceeding guests expectations by providing efficient friendly guest service. Teamwork enthusiasm food and liquor knowledge the ability to multitask and a high energy level are necessary for success in this position.
- Provide efficient friendly guest service to a 46 bay section including but not limited to following all steps of service and cleaning the area to ensure a positive guest experience
- Accurately record and account for all items ordered process payments and balance all sales/receipts in compliance with property policies and procedures
- Available to work a variety of hours day and night shifts including weekends and holidays
- Safely and effectively transport food or beverages to a bay of up to 6 people in a single trip
- Safely and effectively use and operate all necessary tools and equipment including knives and golf simulators
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multitask calmly and effectively in a busy stressful environment
- Work in a confined crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds frequently move and/or lift up to 25 pounds and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the property which may include stairs uneven or slick surfaces
Requirements
- Ensure the overall guest experience exceeds expectations and anticipate guests needs
- Greet guests with a warm sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Understand and respond knowledgeably to questions about the facility and menu
- Use sales techniques to present and encourage current promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment including the POS system Gift Card and Credit Card terminals
- Comply with all safety and sanitation guidelines and procedures
- Follow all rules policies procedures and conditions of employment including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed