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Job Location drjobs

Sydney - Australia

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

  • Always provide a sense of welcome and departure to all visitors of the Hotel.
  • Provide correct and accurate information in response to all enquires.
  • Lead by example with regards to departmental grooming and attitude.
  • Ensure that you are aware of the daily activities via Daily Roundup Opera and diary.
  • To be aware of all ongoing matters within the Hotel and any special events those are planned.
  • Be aware of all daily VIPs.
  • Follow and implement all departmental procedures standard operating procedures (SOPs) and checklists.
  • Liaise closely with the Front Office Guest relations Reservations the Bell Captain and Valet to ensure guests arrivals departures and queries are handled courteously and efficiently.
  • Demonstrate the Passion for Excellence through serving our guests with flair and professionalism ensuring that their requests are quickly and efficiently achieved.
  • Ensure all guests are provided with personalised service and that the Essence of Pleasure is achieved.
  • Embody the art of French hospitality through a can do attitude.
  • Perform tasks within a timely manner.
  • Assist with implementation and maintenance of Sofitel Brand Standards.

Qualifications :

  • Valid Australian Drivers License.
  • Strong communication skills.
  • Always display a professional appearance representing our Sofitel brand. 
  • Ability to work a rotating roster including weekends & public holidays.


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

About Company

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