Data Reviewer with French
Data Reviewer with French
Posted on :
15-11-2024
Employer Active
1 Vacancy
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Job Description
Responsibilities:
- Ensure meticulous attention to detail in all tasks.
- Maintain and manage languagespecific glossaries style guides and translation memorystrategies.
- Act as the primary decisionmaker in resolving translationrelated differences of opinion.
- Oversee internal and external language quality metrics to ensure consistent standards.
- Demonstrate the ability to work autonomously with minimal supervision.
- Quickly adapt to shifting priorities and changing project requirements.
- Resolve issues with resourcefulness and creativity as needed.
- Identify and escalate any potential workflow issues promptly.
- Make informed decisions in alignment with established policies and procedures.
- Recognize and propose opportunities for workflow improvements.
- Collaborate effectively with both internal and client teams.
- Review and validate images to ensure quality and relevance.
- Meet and uphold all applicable quality standards for assigned tasks.
Requirements:
- Fluent in French (B2/C1) and at least Upper Intermediate English.
- Ready to work back office 80 per cent and 20 per cent in contact center when needed.
- Insurance background is a plus.
- BPO background is a plus.
- Customer Interaction Handling.
- Problem Solving Escalation Management.
- Data Quality.
- Operational Excellence.
- Service Level Agreement handling.
- Attitude to work according to defined procedures routines escalating any discrepancy or missinginstruction.
- You own a Bachelors Degree.
Employment Type
Full Time
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