Collections Officer with Czech
Collections Officer with Czech
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Job Description
How youll make an impact:
Responsible for calling emailing & making payment arrangements with customers;
Liaise with customers on a timely basis execute collection activities reconcile and track daily/monthly AR balance accounts with customer records;
Communicate effectively with customers on a timely basis and provide excellent customer service regarding collection issues discrepancies and short payments;
Collaborate with various internal business functions such as Billing Credit Team and Cash Application teams and external customers to resolve receivable issues and to achieve common goals and objectives;
Escalate unresolved issues to management timely and follow through issues until final resolution;
Perform detailed account reconciliation to identify and facilitate resolution of disputed receivables;
Be proactive and innovative with ideas to improve service/deliverables to the client.
Collection disputes (for disputes dispute registration attend dispute councils follow up with dispute resolvers);
Working in various tools (such as Oracle SAP FSCM Microsoft office suite Fiori app).
Skills that make your work successful:
You have at least B2 at Czech & English language skills;
You communicate easily;
You are a teamplayer;
You can solve urgent matters;
You are reliable and proactive.
Employment Type
Full Time
