Ethical Trade Coordinator

About Sedex

Sedex is a trusted partner for over 85000 businesses worldwide helping them create socially and environmentally sustainable supply chains. Through our platforms powerful data insights and expert guidance we simplify the management assessment and reporting of sustainability performance.

Our Vision is to be a leader in making global supply chains more socially and environmentally sustainable. Our Mission is To provide datadriven insights accessible tools and exceptional services that support businesses in improving environmental social and governance (ESG) performance and outcomes.

The role

The purpose of the role is to support Sedex Members (large UK/International retailers) to effectively embed Sedex into their ethical sourcing process by supporting them with Supplier Onboarding Audit management and acting as the interface between Sedex and Sedex Members

The role is initially on 12month basis with potential to continue into a longer contract.

Flexible working with the Sedex office based near St Pauls with occasional visits to Sedex Members office(s) within London.

Key responsibilities

Duties initially within the scope of the role include:

• Contacting suppliers in scope and asking them to register on Sedex activate their account and complete the Selfassessment questionnaire and establish the links and visibility for the supply chain.
• Performing regular supplier data matching to identify the outstanding actions for suppliers registration linking and Selfassessment questionnaire completion.
• Contacting lapsed suppliers and asking them to activate their account
• Ensure all active suppliers have completed their SAQ to 100% or/and update SAQ every 6 months
• Running risk assessment for registered suppliers and identifying the suppliers in scope for the Audit
• Supporting with drafting the communication to the suppliers about the project and ethical requirements
• Engage with supplier on grievance mechanism to align with the clients requirements.
• Ensuring Sedex Members accounts contains the links with active/existing suppliers that are in line with Sedex Members suppliers database and removing any outdated links with delisted/not active suppliers.
• Leading on Audit booking and Audit reports visibility on Sedex
• Review and Assess the Audits results in line with clients assessment/grading criteria.
• Reporting and Analysing Suppliers Audits and Noncompliances data
• Leading on the suppliers post Audit compliance process with noncompliances to be closed in timely manner and with derogation process in place where necessary.
• Helping troubleshoot any issues that suppliers may be experiencing with any of the above steps.
• Creating regular updates about the progress on supplier onboarding Audit management and post compliance process
• Liaising (and escalating if necessary) with Sedex Members internal teams on due or overdue Audits Noncompliances closure flagged issue clarifications around SAQ.
• Preparing regular reports with the programs KPIs highlighting actions needed from internal teams and suppliers on incompliant suppliers and outstanding Audit issues
• Conducting training sessions/webinars and providing relevant guidance for suppliers in scope
• Engaging with Internal team on suppliers onboarding and escalation process

General expectations and responsibilities to include

• Understanding the needs of the Sedex Member to help them to meet their ethical sourcing objectives in line with Sedex products and services
• Understanding the requirements for suppliers and how they should be met
• Supporting to effectively embed the Sedex system within its organisation
• Identify and report to Sedex PMO team specific Sedex system issues affecting the Sedex Member and their suppliers
• Help to resolve queries/issues relating to the Sedex platform
• Providing updates and ongoing communication with Sedex Relationship Manager
• Engaging with key stakeholders including: Sedex (Helpdesk PMO team Supplier Engagement team Relationship Management Responsible Sourcing team) Suppliers appropriate the Sedex Members departments

Knowledge Skills & Experience

Technical skills

• Sedex Advance/New Platform
• Sedex Analytics
• RADAR
• Salesforce
• Microsoft Office (Outlook Word Excel Powerpoint)
• Strong excel skills (pivot table formulas vlookup data matching)

Ethical Audits knowledge

• SMETA Audits
• ETI base code
• Alternative Ethical Audits methodologies

People Skills

• Previous experience in customerfacing roles and engaging with internal and external stakeholders (buyers technical managers auditors)
• Collaboration with suppliers and understanding the level of efforts taken to follow the Sedex Members ethical requirements
• Engagement with internal Buyers and reginal teams to streamline the processes of supplier approval and ethical compliance
• Multicultural communications: understanding and interpretation within different cultural contexts
• Problemsolving thinking approach to tasks
• Multitasking liaising with different stakeholders at the same time

culture

At Sedex our approach to business and culture is firmly rooted in our core values which guide everything we do:

• Respect Each Other: We believe that a foundation of mutual respect is essential to creating a positive and inclusive environment.
• CustomerDriven: We are passionate about delivering exceptional value to our customers. By listening to their needs understanding their challenges and continuously adapting our solutions we aim to empower them to achieve their sustainability goals and drive positive change in their supply chains.
• Thinking Creatively: Innovation is at the heart of our work. We encourage creative problemsolving and embrace new ideas that challenge the status quo. This mindset allows us to continuously improve our products and services offering fresh and effective solutions to complex sustainability and ethical sourcing issues.
• Take Ownership: We empower our team members to take responsibility for their actions and outcomes. Every person at Sedex is encouraged to own their work make decisions with confidence and contribute proactively to the success of the team and the business.
• Deliver Results: We are resultsoriented and committed to delivering tangible impactful outcomes for our customers our business and society at large.

Our goal is to cultivate a workplace culture where everyone can thrive and be their authentic selves. We prioritize respect and inclusivity ensuring that all employees feel empowered to contribute collaborate and excel. We celebrate diversity in all its forms recognizing that our strength lies in the variety of experiences perspectives and ideas that each individual brings to the table.

By embedding these values into our daily practices we ensure that we not only meet our business objectives but also create a lasting positive impact on our people our customers and the communities we serve.

Privacy Policy

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