Billing Operations Analyst - Carrier Disputes
Billing Operations Analyst - Carrier Disputes
Posted on :
26-10-2024
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1 Vacancy
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Job Description
- Operationally support the Carrier Commercial team to achieve the team s commercial KPIs
- Manage national codes number ranges and IMSI within a central operating system.
- Management of Premium codes relationships and monthly updates
- Able to reconcile wholesale invoices and isolate system or CDR rating variances between billing/rating system (CSGi) and external sources. Support the Dispute Manager.
- Update commercial rates within the CSGi billing platform for Full MVNO rating. Make sure this data is acquired from relevant partners.
- Alerting the business to external inter working changes that may be required through national code alterations.
- Provide stakeholders the accurate cost and revenue information for the business.
- Use one expertise to add value to data and support decisionmaking.
- Responsible for delivering accurate costs & associated revenues within the operation
- Managing rates codes and suppliers in the system
- Managing data integrity so the above can be achieved
Requirements
- Experience within a European mobile operator or MVNO would be advantageous.
- Understanding national codes number ranges IMSI and how to navigate and take information from National Regulator websites
- Experience in driving a mobile telecommunications billing system to capture wholesale costs within the traditional mobile product suite.
- Ability to understand principles such as porting premium and geonongeo numbers OriginBased costs and associated rating.
- Experience with CSGi Route ICT and FM modules a plus. Experience within a similar system is essential.
- Experience with CDR analysis and mobile rating engines is a must and CSGi is advantageous.
- Understanding of International/national Voice/SMS flow
- Understanding the activity within mediation & technology when it comes to passing data for rating or bill check.
- Knowledge of telecom architecture and call flows
- Good with Excel Pivot Tables and Lookups essential understanding of Oracle SQL advantageous
- Able to generate and interpret reports
- Able to communicate with other teams/stakeholders
CSGI, ICT, Billing, Cdr Generation, Rating, IMSI, Cdr
Education
Any Graduation
Employment Type
Full Time
Key Skills
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