Medical Credentialing Analyst - RemoteHCL
Medical Credentialing Analyst - RemoteHCL
Posted on :
17-10-2024
Employer Active
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Hello Aspirants
Position Overview Medical Credintailing Analyst (Remote)
- Position: Medical Credentialing Analyst
- Location: Remote
- Type: Contract 3 Months
- Implementation Partner: HCL Technologies
- End Client: Confidential
For experienced $25/HR on C2C
Key Responsibilities:
- Monitor and ensure Key Performance Indicators (KPIs) are met within a U.S. healthcare process.
- Prioritize customer satisfaction and contribute to CAQHs overall customer satisfaction efforts.
- Provide a warm and helpful experience for all customer interactions adhering to company policies and procedures.
- Foster a positive work environment within the team.
- Act as a team player supporting colleagues to achieve business goals.
- Participate in crossfunctional tasks and multiskilling initiatives.
- Maintain a high level of integrity in all interactions with internal and external customers.
Key Competencies:
- Strong analytical skills with attention to detail.
- Ability to analyze interpret and draw insights from research findings.
- Sound judgment when handling confidential information.
- Make sound administrative and procedural decisions.
- Address inquiries from providers and internal/external customers regarding credentialing and privileging issues.
- Meet performance management targets by maintaining set Average Handling Time (AHT) and adhering to scheduled breaks/rosters.
- Proven ability to handle large volumes of work.
- Strong organizational and timemanagement skills.
- Proficiency in using reference materials and MS Office tools.
Eligibility Criteria:
- Graduate in any field (Arts/Science/Commerce/Business) or high school graduate.
- Typing speed of >25 words per minute with 90% accuracy.
- Effective verbal and written communication skills especially in highstress situations with medical professionals.
- Minimum 2 years of customer service experience in a call center environment.
- Previous experience in healthcare or health insurance.
- Aptitude test score of 90% or higher.
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
