Tivoli Monitoring Engineer

Job Title: Tivoli Monitoring Engineer

Location: Hybrid 3 days a week office at Charlotte NC Richmond VA or Atlanta GA and Plano TX or Pennington NJ

Job Type: Contract W2

IBM Netcool products specifically Tivoli monitoring (an agent deployed to servers for alerting monitoring and log tracking); millions of events/month. Wants someone experienced highly technical experienced at scale.

1. IBM Tivoli (monitoring) is top skill

2. ITM Log monitoring

3. Netcool Omnibus

The role of the Server and Application Monitoring Engineer is to provide engineering and monitoring services for the evolution of the Monitoring and Event Management Platforms. The work is always in alignment to the current and approved architectural roadmaps technology standards and templates governance and change management policies set forth by the Bank.

Following established written procedures guidelines and techniques develops enhances tests supports maintains and debugs software applications that support business units or support functions. Fully competent to work under general direction on the most complex projects often on multiple phases and seeks guidance and direction from more senior associates or manager as needed. Working knowledge of business or function for which application is designed. Often responsible for the completion of a phase of a project.

Maintain and support the Monitoring platforms while adhering to Bank policies and standards.

Participate in and help coordinate maintenance activities.

Guide and mentor a teams of specialists assigned to provide operational support of Monitoring Tools.

Advise server and application support teams on how best to use Event Management functions.

Develop update and test server & application monitoring solutions most often in various scripting languages.

Perform and assist with troubleshooting server & application issues that may or may not have monitoring solutions in place.

Respond to incidents for application availability issues as part of oncall duties.

Develop software solutions to address manual work repeatable work or inefficient processes that can be improved.

Prepare and maintain Monitoring solution design support & process documentation.

Support efforts to design integrate and implement monitoring and event management solutions for core infrastructure cloud infrastructure applications performance monitoring and synthetic monitoring.

Required Skills:

Minimum 5 years of experience with IBM Tivoli Monitoring (ITM)

Must have experience with ITM Log Monitoring

Good understanding of IBM Netcool Omnibus and the communication between ITM and Netcool

Strong experience working with Linux & Windows servers

Strong knowledge and working experience with Regex

Strong experience scripting on Windows servers using PowerShell

Experience working with scripting on Linux servers using Shell & Python

Desired Skills:

Bachelors degree in engineering computer science related field and or technical training

Experience with comparable monitoring tools

Selfstarter selfdirected and shows initiative

Focused on execution delivery and commitment to dates

Skills in scripting is desired such as with Python Ansible Shell PowerShell

Basic knowledge of Active Directory

Can tie strategy and actions to business impact and results

Strong written and verbal communications skills

Organized and detail oriented; must have a strong technical acumen

Ability to partner with others for the good of the initiative