Network Support Engineer

VAM Systems is a Business Consulting IT Solutions and Services company.
VAM Systems is currently looking for Network Support Engineer for our Bahrain operations with the following skillsets and terms & conditions:
Professional Skills/Experience:

Network and collaboration design for new and existing sites including high and lowlevel design
Monitoring updating and managing collaboration systems Billing systems infrastructure systems and its components including servers switches routers appliances communication medium etc..
Resolve collaboration/VoIP network and telecommunication incidents troubleshooting and provide remote support to engineers onsite and end users.
Working closely with ISPs and vendors to resolve escalated Issues
Follow best practices and industry standards to evaluate improve and enhance current network and collaboration system parameters and component configurations Provide Systems cleanup and regular health check
Monitor and analyse network performance including bandwidth utilization traffic and other measures and provide reporting accordingly
Vulnerabilities check and followup cisco announced bugs and updates
System analysis and integration of existing and/or new resources to ensure the maximum optimization of the resources
Collaboration Experience: CUCM UCCX unity Cisco IM and Presence Cisco Jabber Imagicle Application Suite Cisco Prime collaboration IVR voice mail IP Telephony Voice gateway codecs etc
Infrastructure Experience: Cisco Prime infrastructure Routing and Switching PRTG Cisco ISE UCS Servers VM ESXI WAN/LAN routing protocols Visio
Network Security and availability experience: Palo Alto VPN Sophos System Backup disaster recovery firewalls and load balancers
Follow up and keep updated with latest networking technologies that will be adopted in the enterprise
Lead or participate in infrastructure projects

Nontechnical:

collect and analyse business requirements and translate them into IT requirements
creating and managing annual budgeting payments and followup with finance ISP and vendors
Preparing reports and documentations user/administrators guide and walkthrough documents
process reengineering and process modelling
IT purchasing including purchase requisite purchase orders
Projects and tenders including but not limited to creating tender/project documents set assessment basis and plan vendor assessment and selection