Image Creation and Management: Develop deploy and maintain standardized Windows 10/11 images for endpoint devices across the organization ensuring optimal performance and stability.
Security Compliance: Ensure that all Windows endpoint devices comply with company security policies and standards conducting regular audits and updates as necessary.
Technical Support: Provide expert technical assistance for Windows endpoint devices including desktops laptops and other devices. Troubleshoot and resolve software and hardware issues to maintain system reliability.
Project Coordination: Coordinator of the Windows 11 migration project tracking progress of timelines gathering of information issues tracking and risk mitigation to ensure a smooth transition.
Collaboration: Work closely with IT teams partners and other business departments to ensure project and operational objectives are met.
Issue Resolution: Provide ongoing technical support during and after the migration addressing and resolving any issues related to the transition including deployment failures application problems and performance concerns.
Documentation: Create and maintain detailed documentation for support procedures configuration settings and troubleshooting steps to ensure consistency and support efficiency.
CrossFunctional Coordination: Collaborate with IT teams involved in patch management security and regional deskside support to ensure a seamless migration experience.
Required Experience:
OS Expertise: Extensive experience in troubleshooting and supporting Windows 10/11 operating systems.
Endpoint Management: Proficiency with endpoint management tools such as Microsoft SCCM MDT Intune or similar.
Security Practices: Strong knowledge of endpoint security best practices and implementation.
Technical Understanding: Indepth understanding of Active Directory Group Policies Networking and Endpoint Security.
Scripting and Tools: Experience with PowerShell commandline scripts and SysInternals tools.
Desired Soft Skills:
ProblemSolving: Exceptional problemsolving skills with a keen attention to detail and the ability to resolve complex issues effectively.
Communication: Strong communication skills with the capability to work independently as well as collaboratively within a team environment.
Adaptability: Ability to adapt to changing priorities and manage multiple tasks efficiently.
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.