drjobs Native Danish- Travel Agency Employee

Native Danish- Travel Agency Employee

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Job Location drjobs

Málaga - Spain

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Experience is not required

Key Responsibilities:

  • Assist Danishspeaking customers with travel bookings flight changes hotel reservations and general inquiries.
  • Provide solutions to customers regarding itinerary changes cancellations refunds and other travelrelated issues.
  • Troubleshoot problems and offer advice and support on travelrelated concerns.
  • Maintain accurate and detailed records of customer interactions in the companys system.
  • Deliver highquality customer service in line with company standards and policies.
  • Work closely with other departments to resolve complex issues or escalations.

Requirements:

  • Language Skills: Native Danish speaker with B2C1 proficiency in English.
  • Experience: Previous experience in customer support; experience in a travel agency is a plus but not required.
  • Skills:
    • Excellent communication and problemsolving skills.
    • Ability to handle multiple inquiries and prioritize tasks in a fastpaced environment.
    • Strong organizational skills and attention to detail.
    • Ability to work in a rotational shift environment including weekends.
    • Basic knowledge of travel booking systems is a plus.

Benefits & Schedule:

  • Work Schedule: Rotational shifts from Monday to Sunday 9 AM to 7 PM.
  • Location: Onsite Malaga.
  • Competitive salary benefits package (health insurance travel discounts etc.).
  • Opportunities for career development and growth in the travel industry.

Remote Work :

No

Employment Type

Full Time

Company Industry

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