As a Retail Sales Assistant at National Floors you will be the face of our brand ensuring an exceptional shopping experience for customers at our Thomastown store. This role involves engaging with customers providing expert advice on flooring products closing sales opportunities and collaborating with the Operations Support team to maintain smooth store operations. You will also address customer queries and stay updated through team meetings and training programs.
Requirements
- Minimum of 1 year of sales experience; prior experience in flooring is advantageous but not required.
- Exceptional interpersonal and communication skills.
- Proven sales skills particularly in relationshipbuilding and persuasive communication.
- Ability to work effectively within a team and across various departments.
- Strong time management multitasking and organizational skills.
- A proactive adaptable and selfmotivated approach.
- Commitment to punctuality reliability and continuous
Benefits
- Competitive Salary: $85000 base salary with no cap on commission earnings (up to $60000 based on performance).
- Career Growth: Clear pathways for advancement from Sales Assistant to Store Manager and beyond.
- Learning Opportunities: Access to industry conferences workshops courses and daily training sessions.
- Generous PTO: 13 days of paid time off per year with a rollover policy for unused PTO.
- Retirement Plan: Competitive retirement benefits with company matching.
- Supportive Work Environment: Collaborative team culture regular teambuilding activities and a positive work environment.
- Flexible WorkLife Balance: Emphasis on maintaining a healthy balance between work and personal life.
Primary Responsibilities: Engage with potential customers through various channels such as phone calls, emails, or scheduled face-to-face interactions to inform them about our offerings. Welcome customers into the store, assisting them in navigating through our product range and discovering the perfect flooring product for their needs. Offer expert insights on our diverse range of flooring products, explaining their features, benefits, and care instructions. Use persuasive skills to close sales opportunities and recommend additional relevant products or services. Efficiently process sales transactions ensuring accuracy at every step. Collaborate closely with the Organizer and Operations Support team to guarantee seamless operations and heightened customer satisfaction. Address any customer queries and concerns with professionalism and a solutions-driven mindset. Stay updated by actively participating in team meetings and training programs. Desired Candidate Profile: Exceptional interpersonal and communication skills. Previous sales experience, particularly in relationship-building, deal finalization, and persuasive communication. Prior experience in retail sales or another customer-facing role would be a distinct advantage. Adequate industry knowledge is crucial. Candidates without this will be provided with a detailed training program which may involve 1-3 weeks of unpaid hours, depending on the individual's learning curve. Strong team player with an ability to work seamlessly across various departments. Excellent time-management and multitasking capabilities. An adaptable, proactive, and self-motivated individual with the zest to shoulder responsibilities and drive results. Demonstrated resilience in challenging situations, possessing a relentless pursuit of excellence. A commitment to punctuality and reliability; understanding that consistent attendance contributes to the team's success.