Receptionist Office Admin
Receptionist Office Admin
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Job Description
My People Solutions is seeking a highly organised efficient detailoriented people person to join a professional and wellestablished small office answering phones organising meetings and diaries managing team workflows & supporting a variety of team members with a variety of administration & customer tasks.
The successful candidate will be responsible for answering incoming phone queries from existing & potential clients screening & directing calls to the right specialists and assisting team members with a variety of administration support tasks.
You need to have strong office & administration experience exceptional customer services skills (both verbal and written) great problemsolving skills time management & organisational skills as well as the ability to build rapport with a range of stakeholders and remain calm in a fastpaced environment.
Role & Responsibilities
- Manage all incoming calls to the office logging origin allocating to appropriate team member and answering general customer questions.
- Review update and maintain CRM with information ensuring timely communication and compliance and accurate and informative data entry and reporting.
- Screen calls request further information undertake follow up calls arrange meetings and coordinate diaries.
- Work closely with the General Manager to identify issues and trends to indicate changing customer requirements.
- Support team members across a variety of areas with customer and administration tasks.
Requirements
Qualifications & Experience
- Exceptional & engaging interpersonal & communication skills (verbal and written) with a variety of stakeholders combined with strong record keeping administration & organisation skills.
- Experience of working in a variety of office & administration environments where good practice governance & compliance organisation & attention to detail are critical.
- Understanding of recruitment & onboarding processes as well as workforce planning rostering & scheduling will be well regarded.
- Experienced in using Microsoft Office CRMs ATS Scheduling & Workflow Management Tools.
- Enjoys problem solving and remains calm in rapidly evolving change environments.
- Have an abundance of common sense & patience!
Benefits
Benefits
Great salary available for the right candidate fulltime position officebased role Monday to Friday 9am to 5pm additional hours and overtime available inclusive & supportive team working in a modern office in Mulgrave VIC.
Seeking a role with lots of variety where an abundance of life experience and your organisational & administration experience will be valued Apply Now!
Exceptional & engaging interpersonal & communication skills (verbal and written) with a variety of stakeholders combined with strong record keeping, administration & organisation skills. Experience of working in a variety of office & administration environments where good practice governance & compliance, organisation & attention to detail are critical. Understanding of recruitment & onboarding processes as well as workforce planning, rostering & scheduling will be well regarded. Experienced in using Microsoft Office, CRMs, ATS, Scheduling & Workflow Management Tools. Enjoys problem solving and remains calm in rapidly evolving change environments. Have an abundance of common sense & patience!
Employment Type
Full Time
