Key Responsibilities:
- Provide professional and personalized travel recommendations based on client needs.
- Manage bookings for flights hotels car rentals and vacation packages.
- Handle travel documentation including visa applications travel insurance and itineraries.
- Assist clients with amendments cancellations and emergency bookings.
- Maintain relationships with airlines hotels and other travel service providers to ensure best rates and services.
- Update customers on travel policies regulations and current promotions.
- Resolve customer inquiries complaints and handle any travelrelated issues effectively.
- Stay updated with the latest travel industry trends offers and competitor activities.
- Process payments and issue invoices in an accurate and timely manner.
- Upsell additional services such as travel insurance and tours to maximize sales.
travel & tourism,bookings,travel insurance,itineraries