At least 5 years in implement changes to the Dynamics 365 configuration.
Person Specification: D365 and Power Pages / Canvas apps
Liaise with internal staff to ensure that business requirements are fulfilled.
Management of external support provider contract.
Developing and delivering functional and user testing sessions when needed (upgrades new functionality reported bugs).
Monitoring interfaces between systems to ensure data quality.
Identification of any upcoming or newly released functionality and investigating how this would fit our business processes as part of the periodic upgrade process.
Managing users user privileges and license allocation to ensure efficient use of licenses.
Management of training for users and inductions.
Monitoring and managing the core team support email box ensuring users are responded to in a timely fashion
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