Senior Specialist - Office 365 services

Our client is a global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies. Powered by more than 84000 entrepreneurial professionals across more than 30 countries it caters to over 700 clients with its extensive domain and technology expertise to help drive superior competitive differentiation customer experiences and business outcomes

Job Description:

• Roles and Responsibilities
• Manage and monitor Office 365 services
• Mail flow Email service Monitoring Email Security Operations
• Continuous improvement of Email system and evolutions
• Take part in the continuous email security enhancement actions SPF advanced filtering Advanced Malware protection Anti spam Archiving Remote wiping Federation services Single sign on
• Maintain a highly secure system through proper configuration and system access monitoring
• Troubleshoot and resolve issues with user access to cloud services
• Assist with the creation of policies around the proper use of Office 365 services and support
• Administer and support Office 365
• Provide AV Teleconferencing Video Conferencing etc technical assistance
• Administer and support email backup and disaster recovery processes
• Exchange Online PowerShell
• Responsible for upgrading the windows servers with latest Cumulative updates monitor email queues and email communication for the firm is functioning properly
• Administer and manage email gateway for all email security and compliance
• Deliver a consistent process for incident and problem escalation along with resolution
• Monitor and communicate to stakeholders the performance of the services
• Adhere to strict Information Systems security guidelines in all cases
• Desired Candidate Profile
• 5 years relevant experience in Office 365 FortiMail FortiEMS Mandatory
• Office 365 administration experience Exchange Online OneDrive Teams Share Point
• Patch Management Patch Automation experience
• Excellent ability to troubleshoot and debug errors logs installation failures
• Proficient knowledge of Windows operating systems
• Basic knowledge of OS security and vulnerability components and Networking
• Broad knowledge of security updates Microsoft products technologies and its integration with AD azure and Exchange online
• Knowledge in PowerShell and scripting skills
• Bachelors Degree in Information Technology or equivalent work experience
• Office 365 certifications or any Fortinet certification a plus
• Exceptional interpersonal oral and written communication skills
• Excellent communication and verbal Skills Should be able to communicate well with the International customers