Provide a permanent presence in the hotel lobby, ensuring all guests and visitors are welcomed, thus creating an excellent first impression.
Gain a thorough knowledge of the local area, both tourist attractions, business location and of local events to assist leisure and business travellers during their stay.
Co-ordinate the duties of the hall porters, in terms of luggage delivery, collection, storage, Valet parking service, thus providing a friendly and efficient communication centre.
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