Accela Business Analyst

We are seeking a skilled Accela Business Analyst wellversed in local government planning and permitting software systems particularly Accela for a contract role in Lawrenceville GA. This role involves analyzing current business processes identifying areas for improvement documenting requirements and acting as a liaison between business stakeholders and Department of Information Technology Services Accela developers. Proficiency in Accela solution architecture and a solid understanding of planning and permitting operations are essential for effective knowledge transfer and alignment between business needs and technical implementation.

Skills:

Bachelors Degree in Business or IT or equivalent professional experience.

Preferred Experience:

3 years of experience working as an Accela Business Analyst

3 years of experience creating/developing/managing Accela system solutions

3 years of customer interfacing experience project oversight customer presentation

3 years of experience utilizing agile project management methodologies

Advanced skills in Visio Excel PowerPoint Word Outlook Teams SharePoint Power BI Jira

Responsibilities:

Assist Planning & Development staff with the analysis design and implementation of Accela system solutions.

Collaborate with crossfunctional teams to translate business requirements into technical specifications ensuring alignment between departmental objectives and Accela system capabilities.

Drive the development of Accela system solutions and actively engage with users to anticipate and identify potential issues facilitating proactive resolution and minimizing disruptions.

Collaborate closely with Accela developers to address identified issues promptly and effectively ensuring smooth system operation and user satisfaction.

Employ advanced skills in Accela Visio Excel PowerPoint Word Outlook Teams Power BI and Jira to facilitate requirements gathering solution design documentation and communication.

Conduct comprehensive presentations encompassing demonstrations and training sessions to effectively communicate Accela system functionalities updates and best practices to stakeholders.

Provide mentorship and guidance to team members sharing knowledge and best practices to enhance overall team proficiency and project success.