Senior SRE Engineer Viator

Viator a Tripadvisor company is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300000 travel experiences to exploreeverything from simple tours to extreme adventures (and all the niche interesting stuff in between)making memories that will last a lifetime has never been easier. With industryleading flexibility and lastminute availability its never too late to make any day extraordinary. Viator. One app 300000 travel experiences youll remember.

We are looking for a Senior Software Engineer with a blend of skills of software engineering and operations. A person who truly believes and lives by DevOps principles and values. The roles includes working within the SRE team but interacting with all feature and platform teams to deliver state of the art solutions that ensures availability latency performance efficiency change management monitoring emergency response and capacity planning of our service and applications. If you are looking to be challenged technically and have fun this is the place for you!

What will you do

• As part of the SRE team you will be participating in design and implementing parts of our engineering platform that enables scaling metrics and observability ensures and improves reliability.
• Identify gaps in our engineering platform that improves availability latency performance efficiency change management monitoring emergency response
• Guide and mentor other people on the team and help them grow their skills and knowledge
• Evangelise DevOps and SRE culture and lead the innovation across engineering feature teams
• Become part of a PagerDuty based oncall rotation

Skills & Experience

• Comfortable and happy to code in Python and Java. Experience writing commercial application code in Java.
• Deep knowledge and understanding of Computer Engineering fundamentals and first principles
• Deep understanding of scaling solutions both on infrastructure level ( caching layers database replicas sharding partitioning etc ) and architectural level (denormalisation CQRSES Federation etc )
• Experience building and working with and monitoring microservice architectures in large distributed cloud environments (ideally AWS).
• Experience with Observability tooling having proficiency using tools like Elasticsearch Kibana APM Sentry Grafana Prometheus Overops or similar
• The ability to guide and mentor other members within the team and improve the way we collaborate learn and share ideas
• Documentation and internal team members alignment; therefore strong written and verbal communication skills are required
• Excellent collaboration skills to be able to work closely with product engineers and product owners to understand their context and codesign appropriate solutions which balance feature velocity with site reliability
• Version control and CI/CD Jenkins git bitbucket GitLab liquibase
• Experience in using SQL / NoSQL data stores RDS DynamoDB ElastiCache Solr
• Jira and Agile methodologies

Desired Skills & Knowledge

• Excellent GNU/Linux system administration skills
• Experience with OpenTelemetry
• Experience of managing Kubernetes cluster and containerisation
• AWS and IaC Terraform CloudFormation VPC IAM EC2 EKS Lambda RDS S3 CloudWatch puppet docker
• Experience building and running monitoring infrastructure at a large scale. For example Elasticsearch clusters Prometheus Kibana Grafana etc
• Web applications and HTTP servers Java apache nginx
• Load balancers ELB HAProxy nginx
• Experience in running SQL / NoSQL data stores RDS DynamoDB ElastiCache Solr

Perks of Working at Viator

• Competitive compensation packages including base salary annual bonus and equity.
• Work your way with flexibility to suit your lifestyle. We take a remotefriendly approach to collaboration with the option to join onsite as often as youd like in select locations.
• Flexible schedule. Worklife balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel wellness or whatever suits you.
• Travel perks. We believe that travel is employee development so we provide discounts and more.
• Employee assistance program. Were here for you with resources and programs to help you through lifes challenges.
• Health benefits. We offer great coverage and competitive premiums.

Our Values

We aspire to lead; Were relentlessly curious;... want to know more Read up on our values:

• We aspire to lead. Tap into your talent ambition and knowledge to bring us and you to new heights.
• Were relentlessly curious. We push beyond the usual the known the thats just how its done.
• Were better together. We learn from accept respect support and value one another and are creating something remarkable in the process.
• We serve our customers always. We listen question respond and strive for wow moments.

We strive for better not perfect. We wont get it right the first time or every time. Well provide a safe environment in which to make mistakes iterate improve and grow.

Our workplace is for everyone as is our people powered platform. At Tripadvisor we want you to bring your unique identities abilities and experiences so we can collectively revolutionize travel and together find the good out there.

Application process

• 30 minute call with a recruiter to learn more about the role
• 1 hour technical coding interview with someone from the Viator Engineering team
• Three onehour interviews with members of the team covering technical topics including some coding and what you would bring to Viator.

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability please reach out to your individual recruiter or send an email to and let us know the nature of your request . Please include the job requisition number in your message.

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