Front Office Executive

Job Summary:

Key Responsibilities:

• Reception Duties:
• Greet and welcome visitors in a professional and friendly manner.
• Answer screen and forward incoming phone calls promptly and efficiently.
• Provide accurate information to visitors and employees regarding the organization and its services.
• Maintain a tidy and presentable reception area.
• Administrative Support:
• Manage and distribute incoming and outgoing mail and courier deliveries.
• Maintain and update visitor logs and appointment schedules.
• Assist with the coordination of office events meetings and conferences.
• Prepare and distribute correspondence memos and forms.
• Customer Service:
• Address and resolve basic inquiries and issues from clients and visitors.
• Ensure high levels of customer satisfaction through excellent front desk service.
• Coordinate with various departments to address customer queries and provide accurate information.
• Office Management:
• Oversee office supplies inventory and place orders as necessary.
• Maintain records and files in an organized manner.
• Assist in managing office security by monitoring logbooks and issuing visitor badges.
• Coordinate with housekeeping and maintenance staff to ensure a clean and functional office environment.

Qualifications and Skills:

• Education:
• High school diploma or equivalent required; Associate s or Bachelor s degree in Business Administration or related field preferred.
• Experience:
• Proven work experience as a Receptionist Front Office Representative or similar role.
• Experience in customer service or administrative roles is highly desirable.
• Skills:
• Proficient in Microsoft Office Suite (Word Excel PowerPoint Outlook).
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional attitude and appearance.
• Ability to be resourceful and proactive when issues arise.

office,administrative,front office,communication