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VSU Oracle Appl Support w/Ellucian Banner Enterprise Resource Sys
ON SITE Required: At managers discretion.
Complete Description
ON SITE Required: At Managers discretion.
POSITION WILL BE EXTENDED probably at least 6 months
Parking is available for contractors on campus.
ABOUT THE ROLE
35% Provide technical leadership to the Universitys enterprise resource system and the integration of thirdparty systems. Direct and manage multiple programming projects using the Commonwealths Project Management practices and policies including Microsoft Project initiating planning executing monitoring/controlling and closing projects. Proactively and effectively communicate resource constraints project status and issues to peers and management. Communicate effectively with technical staff both orally and in writing.
20% Plan organize and manage programming and application maintenance/development of Ellucian Banner Enterprise Resource system and thirdparty systems. Coordinate all programming activities of the unit to meet project deadlines and established budgets. Prioritize and schedule work. Define system scope/objectives; determine the extent of programming/coding required; establish estimates for project completion and implement solutions to problems. Prepare detailed technical specifications instruct direct and review project team members work to ensure compliance with standards/specifications.
15% Meet with application managers/team leads/functional administrators to discuss application and system requirements specifications estimates and timelines to support resources defining data input/output requirements and including internal checks/controls. Provide customer support by helping resources resolve issues in a customerfriendly manner ensuring resources create user documentation maintaining application and functional business process knowledge proactively sharing information and providing timely feedback on project process. Provide recommendations on business process improvements.
15% Provide leadership to programming staff members on optimum performance levels. Schedule and prioritize work assignments. Provide advice and instruction to programming staff in resolving complex programming problems
10% Serve as the Application System Administrator for the Oracle database in preproduction test development and production environments. Perform software administration including installation upgrades patches and maintenance for database and Banner application software. Work closely with the DBA Ellucian and IT staff to develop implement and provide ongoing support for the Banner ERP system. Diagnoses troubleshoots consults and resolves problems with complex systems in an enterprise database/web server environment. Assist with the development and software coding for operating systems (i.e. Unix/Red Hat) and system utilities in support of the environment
5% Perform other duties as assigned by the Application Services Manager Deputy CIO for IT Operations or CIO.
Full Time