Customer Relationship Manager fmd

Customer Relationship Manager (m/w/d) B2B

eGroup is the umbrella brand of ebuero AG the market leader for office services in Germany as well as other brands in Europe especially in Spain Italy and France. With 800 employees worldwide we offer highquality telephone secretarial services prestigious business addresses and exclusive office and meeting rooms in Europes most important cities.

In a world full of distractions we have something extraordinary to offer: Focus. With our services we enable small and mediumsized companies not to be distracted by calls but to focus their attention on what is really important to them. This relieves employees and allows them to focus on their topics without disappointing a customer unable to reach anyone.

Our business addresses and meeting rooms enable our customers to present themselves professionally to their business partners at a low cost.

Lets talk about you: Are you looking for a new challenge As our new Customer Relationship Manager / EMail Marketing Manager you will play a key role in our marketing team and help us make our Remote Secretary Service even more wellknown and successful in Continental Europe.

Our offer to you:

• An open friendly international team with flat hierarchies looking forward to your input and working with you
• A safe job with a good salary: We are a very successful growing company with over 20 years of experience and an entrepreneurial mindset
• Enjoy our great office space in the heart of Berlin thats easy to reach at U Kleistpark or S JuliusLeberBrcke
• Ride a bike or a train: We provide a bike (Swapfiets) or support your public transport ticket (BVG)
• You need a vacation 28 days for everyone. You dont smoke Get one extra day off (29 days of vacation from the start).
• We offer a hybrid working model (50/50) and flexible working hours.
• Choose the equipment thats best for you: MacBook or PC
• Become a foam master or bartender: Enjoy the best coffee machine and beer from tap in our office and of course other drinks and fruit snacks.
• Individual development opportunities and free access to a comprehensive Mental Health Coaching Program for all professional and private matters
• In addition some fabulous team and company events

Your mission:

• Supporting the strategic and content development of our mailings for new customer acquisition and customer retention
• Planning creating and sending national and international email marketing campaigns including segmentation content creation and A/B testing
• Success control including reporting forecasting and formulating recommendations for action
• Collaborating with CRM BI and sales teams to elevate target group definitions segmentations and targeting concepts to a new level
• Supporting the further development of campaign functionalities with the goal of increasing segmentation personalization and automation

Your profile:

• Completed studies in marketing economics or a similar qualification
• Several years (3 years) of poven experience in the development implementation analysis and optimization of email campaigns as well as project management
• Creativity and a keen sense of delivering the right message at the right time to the right target group.
• Analytical skills numerical affinity and good knowledge in data analysis and evaluation.
• German at native speaker level (C1) and fluent English skills. Another foreign language (French Spanish or Italian) is desirable.
• Assertiveness strong communication skills and an independent working style.

Sounds great We are very much looking forward to get in touch with you.

We are fostering diversity and are committed to create teams with a broad variety of backgrounds experiences perspectives and skills. All decisions about interviews offers and employment are based on expertise merit and business need. We are open to applications from all human beings no matter which identity gender or race.

More about our product: ebuero.de

Our career page: egroup.io