Project Manager

Our client is seeking to hire a seasoned Project Manager to oversee and execute various projects. The ideal candidate will possess a deep understanding of banking processes regulations and industry trends coupled with a proven track record of successfully managing complex projects from inception to completion. This role offers an exciting opportunity to lead initiatives that drive organizational growth and innovation while ensuring operational excellence and regulatory compliance.

Duties and Responsibilities:
Delivers the solution in compliance with in order of priority the contract between the company and the customer

the Statement of Work the companys proposal the customer requirements.

Drives the project from Kickoff to invoicing by ensuring customer satisfaction committed time and quality

project profitability and company interests while keeping customer satisfaction at the at the highest possible

level.

Completing and validating the customer requirements specifications with the project team and getting it

approved by the customer.

When applicable writing the project management plan and making sure of its right monitoring.

Managing project risks and related action plans.

Build and update project plan

Managing customer interface as Main Point of Contact

Reporting internally and externally on project progress and issues (responsible for alerts and escalations).

Ensures the configuration management rules are applied and project artifacts (both technical and project

management) are recorded in the project repository.

Delivering projects to customer according to the contractual delivery milestones

Ensuring handover to the support team or specific internal/external interface.

Follow up on projects activities in tasks with the project s resources assigned and update Project tasks ETC

and related planning.

Join the project team for relevant onsite activity and testing.

Assist project technical resources in resolving technical issues on project tasks and product deployment.

Growing longterm relationships with customers by continually seeking to increase customer satisfaction

and deepen client relationships.

Anticipating clients needs and proposing alternative delivery solutions or business solutions in cooperation

with sales team.

Managing and documenting any Change Request (CR) helps sales to ensure the customer perceives the

value of the CR (upsell).

Managing project resources allocations in relation with the Regional Delivery Manager

Apply the project management process and use related tools deployed in the Professional Services team in

particular:

Tracking regularly (once a month at least) on project budget (time costs and forecast Estimate To

Completion) and other KPI defined

Managing billing/revenue recognition tasks and milestones acceptance.

Organizing or participating in governance meeting with relevant stakeholders/management

May contribute to Pre Sales activities:

Contribute to Identify customer use cases and requirements with Solution sales and expert

Contribute to High level solution system design with solution sales and solution experts

Contribute to Professional Services quotation

Write or contribute to writing PS Statement of Work in relation with the quotation

Contribute to contract review during negotiation phase

Candidate must be organized and analytical adept at working in a team environment local and remote and able

to handle multiple priorities. All this with a capacity to successfully drive a complex customer project execution with

multiple internal/external interfaces.

5 years of experience required with a successful initial experience in IT Customer Project Management

Computer science engineer Master s degree in Computer Sciences.

Ideal candidate must be selfmotivated and comfortable in the dynamic atmosphere of a technical organization with

a rapidly expanding customer base and new products.

Strong presentation and communication skills (relational and writing) in English.

Willingness to travel to client locations.

Ability to understand the business requirements and converting them into solution design requirements.

Must demonstrate good judgment and pragmatic approach.

Certification in Project Management Methodologies

Fair knowledge and understanding of IT integrations challenges.

Both technical and salesoriented to drive customer relationship during project and have the ability to

manage complex issues in an international environment.

Resultsoriented ability to work in autonomy use own initiative and willing to work in a dynamic structure.

TeamBuilding Skills: act as a leader to animate the teams.

Knowledge and understanding of global Internet IT and security technologies and market.

Overall solution knowledge from Software/Server/application from project setup to production deployment

Understanding of IT solution development and deployment lifecycles

Master our offer use cases and ecosystem understand integration and validation activity.

Problem Solving Skills: Analyzing the situation through Risk Management to propose action plan have all

the facts and get full management support.

Ability to Delegate Tasks: Involve projects contributors but still keep control of what is delivered PM is the

global leader and project accountable.