Senior Employee Experience Specialist English Speaking
Senior Employee Experience Specialist English Speaking
Posted on :
01-06-2024
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Job Description
RemotePass is a UAEbased startup working remotely from all over the world. They are not just building a company; they are pioneering the future of remote work. With a diverse team spread across 20 countries they are on a mission to simplify access to worldclass talent and enable people to work anytime anywhere. Backed by worldclass investors like Endeavor Catalyst Khwarizmi Ventures Oraseya Capital and more they are set on a path to become a leading remote work enabler.
For this role...
Are you ready to join a global team that is transforming the future of work As the Senior Employee Experience Specialist you will play a crucial role in ensuring a seamless employee experience for their external employees. Join them to enhance their processes and drive employee satisfaction. The ideal candidate in this role speaks Arabic fluently.
Your Key responsibilities...
- Employee lifecycle management: You will manage the complete employee lifecycle from onboarding to offboarding ensuring a smooth transition for all employees.
- Process enhancement: You will collaborate with payroll legal and other stakeholders to streamline processes and reduce lead time.
- Compliance and documentation: You will oversee the collection of personal documents for visa applications and onboarding ensuring compliance with GDPR and SOC 2 standards.
- Benefits administration: You will manage employee enrollment in benefits such as pension and health insurance.
- Stakeholder collaboration: You will partner with legal payroll and client teams to address employee needs and ensure compliance with employment contracts and payslips.
- Customer satisfaction ownership: You will take ownership of the Customer Satisfaction (CSAT) score related to employee experience and onboarding Service Level Agreements (SLAs).
- Program design and implementation: You will design and implement comprehensive employee experience programs across the entire employee lifecycle.
- Relationship management: You will develop and maintain strong relationships with key stakeholders across client organizations.
- Data analysis and improvement: You will analyze employee engagement data and identify areas for improvement.
- Project management: You will lead project management initiatives related to employee experience.
- Communication: You will develop and deliver engaging communication materials to keep employees informed.
To be considered for this role...
Education and amp; Experience:
- 5 years of experience in employee experience human resources or a related field.
- Proven customercentric approach with significant experience in building and nurturing relationships with employees.
- Experience working in a remote setup.
- Fluent in Arabic and English.
Nicetohave:
- Experience working at a highgrowth startup or scaleup.
Your importance as Senior Employee Experience Specialist...
As a Senior Employee Experience Specialist your role is pivotal in fostering a positive and seamless experience for their external employees which directly impacts their satisfaction and companys success. Your efforts ensure that they maintain high standards of employee engagement and compliance.
Unique challenges you will face in this role...
Managing the employee lifecycle in a remote setup while ensuring compliance with international standards and addressing diverse employee needs can be challenging. Additionally designing and implementing effective employee experience programs in a fastpaced environment requires strong organizational and project management skills.
The goodies...
- Competitive salary ($2000$2500/month) and benefits package
- Opportunity to work on challenging and impactful projects
- Fastpaced and dynamic work environment
- Be part of a growing and innovative company
Are you ready to make a difference and join their innovative team If you are passionate about enhancing employee experiences and thriving in a remote work setup they would love to have you.
Employment Type
Full Time
Key Skills
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