Position: Reporting Analyst
Location: Gdask Poland
Work Model: Fully onsite
DUTIES AND RESPONSIBILITIES:
- Produce and deliver tracking and reporting for key KPIs and SLAs in the business
- Responsible for designing key dashboards and scorecards for Senior Leadership and Business Unit
- Perform adhoc data analysis to support the business initiatives
- Creating and maintaining efficient and secure systems for recording data and producing relevant documentation
- Maintaining the daily relationship with the business intelligence supplier
- Seeking opportunities to drive innovation and process improvement within the reporting spectrum
REQUIREMENTS:
- Native or fluent in Polish (C1) and Russian (C1) language would be an asset
- Fluency and excellent communication skills in English (B2)
- Minimum of 23 years of experience working in a reporting and / or controlling environment
- Good knowledge of performance and quality metrics
- Ability to clearly communicate complex quantitative analysis in actionable insights
- Ability to solve complex business problems and conduct investigations
- Fluency and excellent communication skills in English
- Knowledge of Russian or Polish language would be an asset
- Profound knowledge of MS Excel Power Query and SQL
- Knowledge of any BI tool would be an asset
- Strong mathematical and numerical as well as critical thinking and problem solving skills
- Excellent analytical and statistical skills and ability to use the right analytical method depending on the problem
- Organizational and timemanagement skills
OFFER:
- Freedom to implement your own ideas in a highly motivated team
- Close cooperation with other departments
- A demanding and comprehensive area that encourages shaping customer service for our key partner
- Internal training and learning opportunities
- Career opportunities in an international company
- Committed and motivated Team
- A modern office in the Olivia Business Center complex with modern workplaces as well as free drinks and fruit
- Private medical healthcare